To Power Smart Mobility for Every Driver and Vehicle, Everywhere

For decades, parking was a hassle. Then in 2008, ParkMobile launched with a simple goal: make parking easier. Today, our team is committed to creating tech-based solutions that power smart mobility and make parking hassles of the past obsolete. We do this by creating innovative solutions that connect parking and mobility ecosystems, eliminating friction while maximizing convenience and efficiency.

At ParkMobile we offer agile frameworks and incentives for innovators and problem solvers, all at the perfect spot for work and play at the heart of midtown Atlanta. We’re experiencing exciting growth. We’re looking for more people to join our team and help shape a product used by more than 60 million people.

What You’ll Do

We are looking for a detail-oriented Finance Partner to act as a key point of contact for clients experiencing reconciliation issues and other financial concerns. This role will bridge the gap between the Finance team and the Account Management team, ensuring that clients receive prompt and effective support for invoicing, accounts receivable (AR), and related inquiries.

Partner with the Account Management team to address client inquiries regarding invoices, payments, and account reconciliations. Analyze discrepancies and provide timely resolutions to ensure client satisfaction.

Maintain comprehensive records of client issues, resolutions, and communications. Prepare regular reports on reconciliation and invoicing issues for management review.

Identify recurring issues and collaborate with the Finance and Account Management teams to improve processes and enhance the client experience.

Provide ad how financial reporting to clients as needed

Manage A/R aging process and work directly with clients on collections

Perform voice verification for ACH set up as needed

Provide guidance and training to clients on invoicing and payment processes, ensuring they have the necessary tools and knowledge to manage their accounts effectively.

Facilitate communication between Finance, Account Management, and other relevant teams to ensure a cohesive approach to client financial inquiries and issues.

Who You Are

Bachelor’s degree in finance, accounting, business administration, or a related field.

2-4 years of experience in finance, accounts receivable, or client support roles, preferably in a SaaS or technology environment.

Strong understanding of financial processes, invoicing, and accounts receivable management.

Excellent analytical and problem-solving skills, with a keen attention to detail.

Strong communication and interpersonal skills, capable of effectively engaging with clients and internal teams.

Proficiency in Microsoft Excel and other reporting tools.

Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

A proactive approach to identifying and resolving issues before they escalate.

Self-motivated with a positive, optimistic attitude

Experience with technology and passion for innovation (preferred)

We know there’s no such thing as a “perfect" candidate. We’re all a work in progress and are growing new skills and capabilities all the time. ParkMobile welcomes those who are passionate about learning and evolving. If this looks like a role where you could do work that excites you, we hope you’ll apply.

What you’ll enjoy about joining our Team

We believe in work/life balance. Seriously. Our team members’ well-being is just as important to us as their work. We are humans first, employees second. We offer a ton of competitive perks, including:

Unlimited PTO

Medical, dental and vision coverage

401K Matching

Casual Dress

Paid Parental Leave

Flexible Work Hours

Learning and Development Opportunities

Company Social Events - happy hours, outings, and more

Pet Insurance

Company Community Service Events

About ParkMobile

At ParkMobile, we aim to build an inclusive culture where differences are used to inform better creative, strategic, and business decisions. We actively seek diversity of backgrounds, education, beliefs, and ways of thinking. We look to create a culture where everyone can belong because we believe that people do their best work when they can show up every day as their authentic selves. ParkMobile is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.